Inquiry Details

Start with the event or occasion

Begin by naming the occasion so the request has context. A wedding, shower, birthday, anniversary, holiday exchange, corporate thank-you, or team gathering may all call for different styles and levels of personalization.

If the gift is for a single recipient, include a few words about the person’s taste, preferred colors, or the mood you want the piece to create.

• Event type or reason for the gift
• Who the gift is for
• Any style preferences that should guide the design

Include quantity and item details

List how many pieces you need and whether each item should be the same or customized individually. This helps clarify whether the request is for a set, a small group, or a mix of names and designs.

If you already know the format, mention the glassware type, the number of sides or surfaces you want personalized, and whether you are requesting matching pieces or a varied set.

• Number of items needed
• Whether pieces should match or vary
• Any preferred glassware style or set format

Share the exact personalization text

Write names, initials, dates, short phrases, or wording exactly as you want it to appear. It helps to separate each line of text if the layout matters.

If spelling, punctuation, or capitalization should follow a specific pattern, note that clearly. For monograms, include the order of initials so the design can be prepared correctly.

• Exact spelling for names and phrases
• Dates, initials, or monograms
• Line breaks and capitalization preferences

Explain timing and event needs

If the order is tied to a deadline, include the event date and how flexible that date is. It is also useful to mention whether the items are needed for a rehearsal, party setup, travel, or gifting moment.

Add any timing details that affect the request, such as a preferred completion window or whether the order is for planning purposes only.

• Event date or deadline
• Whether timing is firm or flexible
• Any setup or travel considerations

Add practical notes that affect the final result

Small details can shape the outcome, especially for gifts meant to feel personal. You can mention color direction, design style, packaging preferences, or any wording that should be avoided.

If you are unsure about a detail, say so. A clear note about what you know and what you still need help deciding can make the request easier to review.

• Color or style direction
• Packaging or presentation preferences
• Any words, symbols, or themes to avoid